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IBET NETWORK RESPONSIBLE GAMBLING

What is Responsible Gambling?

Individuals engaging in online gambling are expected to do so responsibly. It’s important to understand that gambling for real funds comes with potential risks. To this end, players are strongly advised to come to online gambling in a clear and sound state of mind and understand what their own limitations are at all times.

With the advent of internet and increased high-speed connectivity, gambling has come out of gambling houses and casinos and has gone online, making it easily accessible from any jurisdiction where it’s allowed legally and at any time. As a consequence, this has brought with it a heightened risk of addiction. In case of unrestrained indulgence, it may jeopardise a player’s finances as well as family status and mental health. When an individual bets more than his financial limits dictate, this is known as problem gambling.

Responsible gambling is characterised by an effort to fight the tendencies of addictive and problematic gambling, both on an individual level as well as thanks to intervention by gambling operators, help groups, regulating bodies, and more. The primary goal of responsible gambling is to ensure that players continue to enjoy their gaming experience while also respecting their own limits, and in so doing, avoiding compromising their own health and wellbeing.

In an attempt to curb the negative effects of problematic gambling, operators will typically draw up a list of safety policies, requirements, and suggestions for individual players.

Rules and regulations for online gambling vary from one country to another. In every case, there are gambling commissions and/or regulating bodies that issue licenses to operators as well as software providers, while monitoring both their practices as well as the activities of individual players to ensure that all parties involved comply. This way, all gambling activities are kept within safe and legal limits.

Responsible gambling starts with awareness. This means making sure that you, the player, are always aware of the potential risks, while also helping spread this awareness to other people close to yourself. Also, considering that our environments have a strong impact on us, it’s always good to choose a place that promotes safe and controlled gaming.

As a player, it’s important to treat online gambling as a hobby and never look at it as a means to earn an income. We believe that the majority of players are aware of this. However, a handful of players may find it difficult to place such limits upon themselves.

Our Approach To Responsible Gambling

Gambling Addiction and Problem Gambling: How to Stop Gambling and Regain Control of Your Life.

Protection of Vulnerable Gamblers

Responsible Gambling is majorly concerned with the protection of vulnerable players. Vulnerable gamblers is another way of defining those players who are addicted to casino games and sports betting. They tend to find it hard to refrain from gambling over their limit. This can easily spiral out of control and affect their lives negatively.

At present , operators are taking measures by implementing self-limiting features that players can make use of. For instance, players can set limits on the amount of time or money allowed. Functions that allow you to place limits on your finances used in gambling can also include a deposit limiter or delayer. Taking it one step further, there are also self-exclusion features that allow players to take a break or even completely remove themselves from gambling. One more feature comes in the form of a reality check. This works by making a display window pop up on the player’s screen, signaling the time and money spent since the beginning of the session. 

In addition, one of the most extreme safety measures has been implemented in Denmark. Players can have themselves excluded from all gambling activities online throughout the entire country. Players may do this by registering in the Register Over Frivilligt Udelukkede Spillere (ROFUS). 

With all the help groups available out there, it’s also become common practice for operators to display these on their site. Players who may be suffering from gambling addiction can easily refer to them and contact them for assistance.

Underage Gambling

Countries where gambling is legal typically have a minimum legal age. This can be 18 or 21. Anyone underage is prohibited from gambling for real money. Preventing underage individuals from gambling is an important aspect of responsible gambling.

Both operators and parents are required to take steps to prevent underage gambling. Operators need to have a rigorous sign-up process and methods for verification in place to ensure that all members are of legal age. On the other hand, parents must be aware of their children’s activities at all times possible. They are also encouraged to install parental control apps or programs on their devices.

Online Criminal Activity, Personal Data Protection, and Secure Gaming Environment

Online gambling is a target of online criminal activity just as any other form of e-commerce as well as online financial and banking transactions. In order to prevent hackers and other online criminals from getting hold of financial information, gambling providers are making use of the latest in encryption software and other online cybersecurity systems. 

One more strategy reliable online casinos and sports betting providers adopt in order to avoid financial theft is to process deposits, withdrawals, transfers, and other financial transactions only through reliable and high-grade payment methods.

When signing up, players are required to submit personal information such as name, telephone number, address, and more. This helps operators verify that the player’s identity is authentic. However, with the rise in criminal activity linked to personal data theft, online operators and regulating boards are employing more regulations and stringent verification methods apart from cybersecurity technology that’s always improving.

Both the website that serves as the gaming environment as well as the games, developed by third-party game developers most of the time, must also be designed so as to be regulated and secure. This is usually one of the boxes an operator has to have checked in order to qualify as an reliable online casino. Also, depending on the jurisdiction, this, along with all other points mentioned above, may be a prerequisite for obtaining a gambling license.

Ethical Practices

Online casinos and sports book providers frequently set up marketing campaigns. To this end, an operator can only consider itself as respectable and reliable when advertisements and other marketing content are truthful and present the facts correctly. Also, they cannot target minors, vulnerable gamblers, and other demographics that are off limits.

Whenever an operator needs to use the player’s personal information, he may only do so after clearly obtaining permission from him or her. With the new GDPR laws that have come into effect in the E.U., representatives are taking more stringent action to ensure that these standards are kept.

Our Responsible Gambling Policy

Online gambling should be viewed purely as entertainment – nothing more, nothing less. A good platform managed by a reliable provider typically provides several online casino and sports betting options in order to create a fun and relaxing atmosphere.

Likewise, gambling should be limited to just that and never seen as a means to make a living. This can easily result in some players going overboard and indulge in problem gambling due to addiction or lack of control.

In order to prevent this, all stakeholders involved in online gambling must abide by gambling rules and regulations as well as ethical principles, regardless of whether the company is an online casino, a regulator, a platform provider, or a game developer.

All the software as well as the platform the user comes into contact with must be designed so as to be entirely manageable in a way that promotes responsible gambling. In doing so, operators can manage and regulate software and platforms in a way that stays true to responsible gambling.

Here are some strategies operators tend to employ:

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  • Betting limits and self-exclusion tools
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  • Age and identity verification software
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  • Encryption and other cybersecurity tools to stop threats and guarantee data privacy
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  • Software monitoring tools to help foster a safe gaming environment

 

Using a betting limiter and capping the maximum amount of money you can bet per session or over a certain period of time is one effective strategy to help you gamble responsibly. Chasing your losses is never wise. That’s why it’s ill-advised to raise your maximum betting amount simply because you’re losing and you want to recover losses. When you raise your maximum bet limit, it may take up to 24 hours for this change to come effect.

Another function allows you to set a maximum time limit. If you feel that you are putting in more time in gambling than you should be, then this is a highly suggested practice.

We also advise players to keep an eye on their winning and/or losing tendencies. If they are on a losing streak, it’s probably wise to consider taking a break or excluding oneself from gambling entirely. Your own account opened when you signed up to the platform typically provides this information. All deposits, withdrawals, and other transactions should be visible through your account. What’s more, changing settings so as to decrease maximum betting limit should be always readily available and applicable instantly.

Whenever in doubt, players are encouraged to get in touch with Customer Support.

Cybersecurity matters are dealt with entirely by stakeholders such as regulators, operators, platform developers, and game developers. Encryption software, random number generation (RNG) software where it applies, firewalls, and other types of cybersecurity tools must be implemented and kept up to date.

Here are some examples of online threats that are frequently encountered and dealt with by reliable stakeholders:

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  • Attempting to gain unlawful access to an account by using brute force, that is, various password combinations
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  • Attempting to hack software and programs in order to gain encrypted data
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  • Saturating internet connection and blocking traffic by using Volumetric DDoS attacks
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  • Overloading operator services with heavy application requests and causing application layer attacks

Putting together a policy that works and that takes into consideration all central aspects of responsible gambling is usually the result of a lot of research and experience in the field. At all times, individual players must be treated with transparency so that all important information is conveyed, allowing for said players to be in the know and take informed decisions. When all parties involved are not in agreement about any of the information provided, a trained and reliable team should always be on call for the players to interact with. At the same time, it’s the operators’ duty to ensure that players, along with their private information, are kept safe.

Every team member working with an operator must be at the top of their game so as to guarantee nothing but the best overall experience for individual players. In so doing, an operator can confidently say that:

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  • Their products/websites are safe, secure, and professionally handled
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  • Their products and all information provided is clear at all times
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  • They provide all the tools that facilitate responsible gambling
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  • They only cater and advertise for legally qualifying demographics (therefore, no minors, vulnerable gamblers, etc.)
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  • Their marketing campaigns are ethically responsible
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  • They keep an eye on customers who may be at risk
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  • They pursue an ethical relationship with business partners
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  • They collaborate with qualifies stakeholders to guarantee responsible gambling

 

In order to further foster a spirit of responsible gambling, online operators must promote communication both internally and externally with other stakeholders and individual players. By pulling in one direction and reaching the needed consensus over important issues pertaining to responsible gambling, new and more effective standards can be set in place and players can enjoy a safer and more satisfactory gambling environment.

Helping You Stay In Control

Problematic Gambling Prevention - How will I know if I have a problem and what steps can I take to tackle it?

Remembering the following list may help keep Problem Gamblers stay in control:

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  • Gambling should be entertaining and fun and not seen as a way of making money
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  • Only gamble what you can afford to lose
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  • Avoid chasing losses
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  • Keep track of the time and amount you spend gambling

“Do I have a gambling problem?” Tools

 Take “Worried about your gambling” quiz:

https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem

Self-control and self-protection tools

Gambling Budget Calculators

Ladbrokes Budget Calculator

Paddy Power Budget Calculator

Betfair Budget Calculator

Self-assessment tests

Self Assessment Tool

iBet Network Account Restrictions, Self-Exclusion and “Take a Break”

You have the option to self-exclude or “Take a Break” from all of the websites operated by us.

“Take a Break” / Time-out

If you wish to take a break and suspend your use of your account, you can request one of the following:

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  • A one day "Take a Break" period
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  • A two day "Take a Break" period
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  • A seven day "Take a Break" period
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  • A fourteen day "Take a Break" period
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  • A one month "Take a Break" period
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  • A six week "Take a Break" period

 

During a "Take a Break" period we will suspend your account on the specific requested period only. New accounts you might attempt to open on the platform that you have "Taken a Break" from during the break period may also be suspended to the extent detected by us. Please note that your request to “Take a Break” may take up to 48 hours.

You can request a "Take a Break" period by contacting our Member Support Team at info@ibetnetwork.com.

Self-Exclusion

If, at any stage, you become concerned about your gambling behavior, you can request a six month or above self-exclusion period. We shall terminate your account(s) to the extent detected by us, in accordance with the provisions of the User Agreement and the applicable regulation.

During a self-exclusion period, the suspended access will be enforced and irrevocable. You shall not be permitted to open or use a new account with any website operated by us during your selected self-exclusion period. If you wish to reactivate your account after the self-exclusion period has ended, you must contact us at info@ibetnetwork.com to request reactivation of such account and there will be a one day cooling-off period before we are able to provide you access to your account. Please note that your request to self-exclude may take up to 72 hours.

As stated earlier, the first step towards tackling any problematic gambling is awareness of the problem. While we are confident that most of our readers, and players in general, do not suffer from problem gambling, we still advise everyone to take precautions and take a safe approach to gambling. Also, being aware of the potential risks inherent in gambling may help you, our reader, identify such problems in someone who’s close to you.

If you suspect that either yourself or someone you know may be a victim of problem gambling, you are encouraged to approach this by answering a few questions:

  1.     
  2. Are you ducking daily responsibilities so as to spend more time gambling?
  3.     
  4. Do you regularly feel that you need to increase your maximum bet limit to enjoy betting?
  5.     
  6. Do you drown your own unhappiness or boredom in gambling?
  7.     
  8. Has anyone else ever pointed out that you might have a gambling addiction problem?
  9.     
  10. Do you gamble until you have absolutely no money left?
  11.     
  12. Are you ever in denial about losing when gambling?
  13.     
  14. Do you gamble without people close to you knowing about it?
  15.     
  16. Have you ever tried setting limits or restrictions on your maximum bet amount or play time but was unsuccessful?
  17.     
  18. Have you lost interest in other important areas of your life due to gambling?
  19.     
  20. Is excessive gambling making you feel depressed and maybe even suicidal?
  21.     
  22. When you run out of money due to gambling, do you feel restless and an urge to come back to gambling as soon as possible?
  23.     
  24. Have you ever placed yourself in debt by borrowing money to gamble without being able to pay it back?
  25.     
  26. Have you ever felt a strong urge to cheat in order to win?
  27.     
  28. Have you ever sold your possessions and used to money obtained to gamble?
  29.     
  30. Have you ever lost while gambling, only to return the next day to try to win back your losses?
  31.     
  32. Do you turn to gambling whenever you experience something negative in your life such as disappointments or frustrations?

Since we are committed to helping our readers avoid problematic or addictive gambling, we only endorse third-party online operators who share our views and who implement the best technologies and methods available to stand fully behind their words.

Methods and technologies to look out for in online casinos and sports book platforms include, but are not limited to, the following:

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  • Time and bet limits: settings found on the website that allow you to place limits on your maximum bet amount and your play time
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  • Reality checks: prompts on screen that notify you of your time spent playing, amounts won/lost, etc.
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  • Deposit limits: setting a maximum capping amount for your deposits that may range for different amounts of days, months, etc.
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  • Viewing gambling history: Your account you set up with the operator should provide you with data including transactions made, wins, losses, and other useful figures
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  • Taking a break: Different operators offer a range of time options for you to take a break from gambling that may be as little as a few days and as long as several weeks
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  • Self-exclusion: This is a more stringent version of taking a break as you can exclude yourself entirely from all gambling activities for up to five years
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  • Autoplay functions: Most games come with an autoplay function. Before spinning the reels, you can set your stake and loss limits. You can also set the game to automatically stop once you hit jackpot.

 

Help Family or Friends

Vulnerable Gamblers

While the majority of individuals who gamble online or play sports betting treat it for what it is – simply a fun form of entertainment – we recognise that a small minority of individuals experience problem gambling in the form of gambling addiction. This may affect their lives negatively as well as those of their families and other people close to them.

It’s the responsibility of all stakeholders to monitor this minority who suffers from problem gambling and protect them.

All stakeholders who are in possession of a gambling license issued by a major commission or board obtain this only after being vetted thoroughly to ensure that their operations are socially responsible and ethical. This may mean that the operators themselves go beyond simply tackling problem gambling and vulnerable gamblers by themselves; they also collaborate with commissions, regulating boards, and help and gamble awareness groups.

In order to effectively assist vulnerable gamblers, all stakeholders will carry out deep research and make sure that they can identify potential problems at an early stage. In turn, these stakeholders must integrate all relevant tools and methods at their disposition, while also taking action to treat problem gamblers and educate patrons in general. Their marketing campaigns are expected to remain ethical and transparent, and they should never target vulnerable gamblers.

Protecting Minors & Parental Control

While online casino games may resemble video games in many ways, minors are not allowed to gamble for real money. The minimum legal age for gambling is usually between 18 and 21 (depending on the jurisdiction’s laws). However, with internet’s popularity booming amongst minors, their fascination with video games, and tendencies to love risk, they are easily vulnerable to online gambling. The problem becomes only more serious since most minors are more proficient users of internet than their parents tend to be. And they may be able to manipulate their parents information and use their credit cards without them being aware.

Children And Gambling: How Parents Can Take Action

According to research, early exposure to gambling in the family tends to play a big role in whether or not children will resort to gambling themselves. Parental attitudes towards gambling all have an influential effect on young minds. In fact, research has revealed children my develop more problems related to gambling than adult counterparts. More often Adults who seek treatment for their gambling problem reveal that they began gambling at an early age.

Therefore, when giving permission to your children to play online, it’s your duty as a parent to set clear boundaries between which sites are allowed and which are not. Enforce your rules with sanctions to get the message across to your children that you will take action if they disobey.

Another step we advise parents to take is to educate your children about online gambling. Explain to them how it works and that it is a business like many others. Also, ensure that they clearly understand that it is illegal for minors to gamble for real money.

Yet another precaution you as a parent should take is to monitor all your credit card activity, while explaining to your children that they may not use your card without your knowledge or permission. If left unmonitored, your children can crank up a huge credit card bill and damage your credit card rating.

One final and very effective way to monitor your children’s gambling activities is by installing Parental Control Software. This will notify you if they try sneaking into a gambling site without your knowledge or permission.

Tips for Parents:

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  • Do not leave your computer unattended when logged in to your Account.
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  • Password-protect your Account.
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  • Do not allow persons under 18 to participate in any gambling activity.
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  • Keep your account Username and password safe.
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  • Keep your credit/debit card(s) out of the reach of children.     
    •         
    • Do not save passwords on your computer. Write them down and keep them in a safe place, away from minors
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    • Limit the amount of time your children spend online and make use of filtering software to prevent your children from accessing inappropriate material.
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  • Underage gambling is not only illegal but can also result in gambling dependencies and huge gambling debts incurred by unsupervised children.
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  • So, if you share your mobile phone, tablet, laptop or computer with friends or family who are under the legal age to participate in online gambling, we strongly advise you to restrict their access to our websites by registering with Net Nanny, a world leader in real-time Internet filtering technology.

Other Important Tips:

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  • Make sure that the decision to gamble is your own personal choice.
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  • Establish limits for depositing, wagering and even losses before you commence gaming.

Never gamble if:

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  • you are younger than the legal gaming age
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  • it interferes with your daily responsibilities
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  • you are being treated or are in recovery for a dependency
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  • you are under the influence of alcohol or any other substance
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  • you are attempting to win back previous losses
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  • your primary purpose is to recoup your debt with your winnings

Child protection software can be used to block games from minors, and is recommended for players who want to add extra level of protection, or who live with persons under the legal age limit:

Useful Resources for Parental Control:

Net Nanny

https://www.netnanny.com

Content Watch

http://www.contentwatch.com

Cyber Patrol

https://www.cyberpatrol.com

K9 Web Protection

http://www1.k9webprotection.com

Support:

Advice and Help:

You may seek professional help from the following organisations:

GamCare

http://www.gamcare.org.uk

GambleAware

https://www.begambleaware.org

Gamblers Anonymous

https://www.gamblersanonymous.org.uk

National Problem Gambling Clinic

https://www.cnwl.nhs.uk

Finance and debt management

http://www.gamcare.org.uk/get-advice/what-can-you-do/finance-and-debt-management

Helplines

Free and anonymous support and information is available worldwide from gambling telephone helplines or online chat services.

Country Website Helpline

Austria www.game-over.at 0662 874030

Czech Republic anonymnigambleri.cz 775 122 273

Denmark spillemyndigheden.dk 72387913

Finland www.peluuri.fi 0800 100 101

France www.adictel.com 0805 02 00 00

Germany www.spielsucht-therapie.de

Greece www.kethea.gr 1114

Ireland www.gambleaware.ie 1800 753 753

Italy www.giocaresponsabile.it 800921121

Malta www.sedqa.gov.mt 179 / 2144 1029

Netherlands www.hands24x7.nl 020 689 82 47

New Jersey www.gamblersanonymous.org 855-222-5542

Norway hjelpelinjen.no 800 800 40

Poland www.psychologia.edu.pl 801 889 880

Portugal www.sicad.pt 1414

Romania www.aquamarin.ro 021 326 52 90

Spain fejar.org 900200225

Sweden www.stodlinjen.se 020 819100

UK www.gambleaware.co.uk 0808 8020 133

Blocking Software / Content filtering software

http://www.gamcare.org.uk/get-advice/what-can-you-do/blocking-software

Blocking software helps to disable access to gaming sites. This is recommended for players who feel that their gambling is not under control.

www.gamblock.com (Windows computers and Android phones)

www.betfilter.com (Windows, Mac, Android and iOS)

www.gamban.com (Mac OS X, Windows, Android and iOS)

https://www.gamstop.co.uk

Other Sources Of Help

https://www.gamblingtherapy.org/en

https://everymatrix.com/blog/responsible-gambling.html

https://www.ncpgambling.org/programs-resources/responsible-gaming

https://www.ncpgambling.org/programs-resources/programs/pgam

https://www.problemgambling.ca/gambling-help/support-for-families/how-can- counselling-help.aspx